Documents and Business Solutions - Operations Manager

Job Responsibilities :

As a member of Document & Business Solutions Operations Management, you will be responsible for managing a department, group, or operations function(s) at more than one location and supporting one or more specific line of business.

Also, you will be responsible for the daily oversight of these vital employee services while maintaining overall and complete accountability.

• Managing and directing overall team activities and monitoring progress.
• Recommending and implementing enhancements to improve effectiveness and efficiency of services, systems, and products.
• Managing resources and operating expenses.
• May facilitate client delivery relationships.
• May present business updates to managers.
• Managing resources and operating expenses.

Required Qualifications, Skills and Capabilities :

• Ability to multi-task in a very high paced environment.
• Ability to identify, research, follow through on issues.
• Organizational skills; able to collect, organize and readily locate information.
• Able to effectively & strategically plan, manage time, and priorities.
• Identifying potential risks in processes and recommend mitigating controls.
• Adhering to operations budgets and recommending changes where necessary.
• Keeping track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets.
• Assessing and evaluating team and individual performance.
• Advanced knowledge of Microsoft Office suite of products, including Outlook (email).
• Advanced knowledge of metrics / reporting.
• Advanced level of English and good communications skills.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture :

• Home office / flexible work arrangements and work tools to ensure a great experience.
• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
• Medical coverage for you and your family, including domestic partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.